Failed to complete your QuickBooks activity due to error code 12038 in QuickBooks? Well, often when performing an update in QuickBooks desktop, you might end up in an unwanted error i.e., QuickBooks error message 12038. The error shows up for varied reasons and come up with a warning message on the screen stating:
Failed to download the update.
The error is definitely fixable, all you need is to find out the right fixes for the same. This article shares the complete insight into QuickBooks error code 12038, its causes and the right fixes you can implement.
What is QuickBooks error code 12038?
Well, Error 12038 falls under the 12xxx series error and is linked to the QuickBooks update. Whenever your QuickBooks software installation or update gets corrupted or gets interrupted due to some reason, the probability of experiencing this error increases. QuickBooks error code 12038 can be rectified using the right solutions.
Causes of QuickBooks error 12038
A bunch of reasons can lead to QuickBooks update error 12038, which include:
- One of the core reasons can be improper date and time updated on the system.
- You can further end up in such an error if the internet connection settings aren’t configured properly.
- Another reason behind such an error can be if the QuickBooks services are being blocked due to some sort of third party security software.
- Moreover, if there are multiple versions of QuickBooks present on the system.
- You may have multiple QuickBooks versions set up.
You might also see: How to Resolve QuickBooks Payroll Error PS036?
Solution steps to fix QuickBooks error code 12038
Once you know what factors can trigger QuickBooks error code 12038, you need to perform the right solutions to fix the error.
Solution 1: Update QuickBooks desktop to latest release
Sometimes, by updating QuickBooks desktop to latest version can rectify most of the software errors.
- Open QuickBooks desktop on your computer.
- Then move to the Help menu and select Update QuickBooks Desktop.
- In the next step, go to Update Now tab.
- Now mark a tick on Reset Update option and click on Get Updates.
- Wait for a few minutes to download the updates.
- Once done, install the updates and check for the error is resolved. If not, follow the next solutions.
Solution 2: Make sure the system has correct date and time
- This process requires you to head to the bottom of the screen.
- Further, you need to click on the section of Date and time.
- Ensure that the date and time is entered correctly.
- Now, press Windows and R keys to open the Run box.
- Once done with that, enter Control panel in the search box and this will open the same for you.
- You will then have to proceed to the Clock and Region tab.
- And then, choose Date and time.
- Go for the Change Date and Time tab.
- And further change the time and date according to the time zone and click on OK tab.
- You will then have to click on Change time zone and ensure that your time zone is correct.
- Close and reopen QuickBooks and this might resolve the issue for you.
Check Also: How to Resolve QuickBooks Runtime Error R6025?
Solution 3: Configuring the Internet connection settings
Your misconfigured internet settings can be a reason behind the issue. In that case, you need to perform the steps below:
- Open QuickBooks to Start the process.
- Now, you need to proceed to the Internet connection setup from the Help menu.
- Once done with that, select My computer’s internet connection settings to establish a connection when this application accesses internet.
- Now, go for the Next tab.
- You now have to click on Advanced connection settings.
- Later, go for advanced tab and choose Restore advanced settings.
- The next step is to click on Apply and OK tabs.
- Also, click on Done.
- And then, close QuickBooks.
- Now, try installing QuickBooks updates.
Solution 4: Close QuickBooks processes
- At first, press Ctrl + Alt + Delete keys together to open Task Manager.
- After that click on Processes tab.
- Now select all the QuickBooks-related processes and click on End task.
- Do the same after clicking on Services tab.
- Once done, check that your error has been gone from QuickBooks. If not, proceed with the next step.
Read it Also: How to Re-install QuickBooks for Windows Using Clean Install?
Solution 5: Create a New Rule for QuickBooks .exe files
- Under this solution, you need to press Windows/Start key on the keyboard.
- After that search for Firewall.
- Select Windows Firewall and proceed to Advanced Settings.
- Now, move to Inbound Rules.
- Hit a click on New Rule.
- Once done, select the Program and click on Next.
- In the next step, click on Browse tab and choose the following executable files:
- AutoBackupExe.exe
- Dbmlsync.exe
- DBManagerExe.exe
- FileManagement.exe
- IntuitSyncManager.exe
- QBCFMonitorService.exe
- QBDBMgr.exe
- QBLaunch.exe, including all other .exe files related to QuickBooks.
- Later, click on Allow the Connection and Next tab.
- Lastly, you need to perform the same steps for Outbound Rules as well.
Solution 6: Multiple QuickBooks version installed
If your system has installed multiple QuickBooks versions, then you might end up in QuickBooks error code 12038. The steps to be performed here are:
- To begin with, you need to head to the QuickBooks download and updates page.
- Once done with that, you need to choose the Country.
- The next step is to proceed with Product selection.
- Now, choose your Version.
- And click on the Search bar.
- The user will now have to click on Get the latest updates.
- You further have to perform the onscreen steps and install the latest release.
- Now, follow the same process for your QuickBooks desktop version present on your computer and you are good to go.
Read it Also: How to Download Bank Feed Transactions in QuickBooks Desktop?
Conclusion!
Terminating such QuickBooks payroll update errors are not that difficult to handle, once you know the right procedures. Hopefully, the steps shared above might be of some help in fixing the QuickBooks update error 12038 for you. If still you land into the same error every time you try updating QuickBooks, then you definitely need to connect with some professionals. Give us a call at 1-800-761-1787, and your queries will be addressed by our QuickBooks payroll technical support professionals right away.
FAQs
You will get a screen pop-up on your desktop screen with the error code 12038 mentioned on it.
Yes, certain network settings should be checked in trying to fix Error 12038. These include:
1. Check your network proxy settings are properly configured.
2. Check that no network restrictions are blocking the connection of QuickBooks to internet.
Of course Yes! If there is an issue with the QuickBooks server or the server is temporarily unavailable, it can cause such type of errors.
More helpful topics:
How to Troubleshoot the QuickBooks Update Error 15240?
Steps to Fix QuickBooks Error 15103 when updating Desktop or Payroll