Get the updated solutions to troubleshoot QuickBooks Error code -6177, 0:

Can you fix Error code 6177? Of course, yes! But how? Well, we have got you covered. Error 6177, 0 is basically a 6000 series error that is usually a company file error. This error generally seen when trying to open QuickBooks or a company file. This error basically indicated that your QuickBooks accounting software is unable to follow the path to open the company file. In order to to fix this error you will have to move your company file. You might end up in this particular error with a warning message flashing on the screen: “QuickBooks is attempting to open the company file. This simply highlights that the software is unable to use the path of the company file triggering this particular error in QuickBooks.”

To understand QuickBooks error code 6177, make sure to go through this piece of writing carefully. We have tried to cover the majority of possible information about this error in this segment. Here we are going to tell you the causes as well as the updated methods to troubleshoot this problem. So, keep read on!

You may also see: How to Fix QuickBooks Abort Error Message?

A Brief Overview about QuickBooks Error 6177, 0

In the recent time, many users have experienced and reported this error, when they are using the multi-user mode in QuickBooks. Well, before fixing this error, it is better to understand what this error is all about. QuickBooks error code 6177, 0 is generally seen or pop-ups, when you try to open the company file.

This error comes up on the screen with an error message stating:

ErrorDescription
Error Message:QuickBooks is attempting to open this company file. Before you can open the company file from the computer, you must first open the company file on the computer where the company file is located. (-6177, 0).
Error 6177,0:We’re sorry, but QuickBooks can’t open the company file.
QuickBooks Error Code 6177-0 - Screenshot

You might also encounter this error if the company file is located on a server system and you are trying to access the file locally. Many other reason can lead to the occurrence of this error. Let us know these factors first before moving to the solutions to fix this technical error. However, in case you find yourself on the same situation, kindly go through the following article till the end. You can also take assistance from our certified professionals through the helpline 1-800-761-1787 or the live chat option.

Possible causes behind error -6177, 0 in QuickBooks Desktop

You can end up in such an error, due to the following reasons. Let us have a look:

  • One of the major causes behind the occurrence of such an error can be QuickBooks desktop doesn’t use the path to open the company file.
  • Another reason can be if there is any sort of virus or malware issue found with QuickBooks files.
  • You can further come across similar issues if the installation is incomplete or corrupted.
  • Using an outdated version of the QuickBooks software may also lead to such errors.
  • The company file that you are trying to access may be damaged due to various reasons.
  • Another reason behind to occurrence of this error can be a if you transfer a company file from one computer system to another.

You might see also: How to Verify your Subscription before Installing QuickBooks Desktop?

Updated Methods to Resolve QuickBooks Error 6177, 0 (A Comprehensive Guide)

Now that you know enough information related to QuickBooks error code 6177, it is time to implement the right set of steps and fix the issue successfully.

Note: Before proceeding ahead, make sure to set up the full version of QuickBooks set up on the server.

Method 1: Update your file location

In case you keep your company file on a server, an external hard drive, or in the cloud, then you must change its location. You can move it to the local drive for once and then back to where it was. For this, you need to follow the steps below:

Step 1: Move the company file from its original location

It should be noted that the step below can only be carried out on the server system. In case users are not having access to the server system, then they should carry out the below steps on one of the workstations as well.

  • At first, open Windows start menu on your server system or workstation.
  • After that, type File explorer into the search bar and open file explorer.
  • You now have to open QuickBooks folder.
  • Also, press F2 key to get the QuickBooks product information window and location of company file.
Product Information - Screenshot Image
Moving the company file - Screenshot
  • Write down the Drive name and the location.
  • You will put the file back here later on.
Windows File Location and Information - Image
  • Lastly, move the company file from this folder to C: drive.

Step 2: Steps to create a portable company file and restore it to the server

As the company file is now on the local drive, you need to create a portable company file. This is a compact version of the company file.

  • You need to first open QuickBooks.
  • Choose Open or restore an existing company.
Open or restore an existing company - Image
  • After that, browse Open the company file you moved to the C: drive.
  • Once done with that Create a portable company file.
Create or Save a Portable Company File in QuickBooks - Screenshot
  • It creates a portable version of the file and further resets your file location data.
  • Now, select File menu and also choose Quit QuickBooks.
  • Also, reopen QuickBooks.
  • Head to File menu and select Open or restore company.
Open or Restore company - Screenshot
  • The next step is to choose Restore a portable file and then select Next tab.
Create a portable company file .qbm to restore your company file - Screenshot
  • Select the Portable company file.
  • Then, choose Open and Next tab.
  • Choose the Drive you originally moved your company file from, in order to restore the location.
  • You need to click on Save and then move to File menu.
  • In last step, choose Quit QuickBooks.

Method 2: Run QuickBooks file doctor on the server from tool hub program

QuickBooks file doctor tool is designed and developed in a way to diagnose and fix the error automatically. You need to download and use the file doctor tool and this will scan and clean up the company file.

QuickBooks file doctor in tool hub - Screenshot Image
  • In the next step, select Company file from the drop-down menu. (Note: To locate your file, click on Browse to search.)
  • Also, select Check the file and tap on Next.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Enter admin password for QuickBooks and select Next.

Note: QuickBooks File doctor may take up-to 5 minutes to diagnose your file. Also, this process would not involve any additional charges.

Check Also: How to Access QuickBooks Desktop Remotely from Anywhere?

Method 3: Update QuickBooks Desktop

If you are using an outdated QuickBooks version, then experiencing this issue is quite possible. Thus, we recommend you perform the necessary steps to update QuickBooks to the latest release.

  • Open QuickBooks and move to Help menu.
  • After that select Update QuickBooks Desktop.
  • Then, you need to select Update Now and mark a click on Reset Update.
Update Now Option When Updating QuickBooks - Image
  • Now tap op Get Updates.
  • It will take some time to download and update the latest version from the server.
  • Once done, close your QuickBooks.

Method 4: Move the company file to the server’s local hard drive

Moving the company file to the local hard drive can also troubleshoot the QuickBooks Error 6177, 0. For this, follow the directions given below:

  • Move the company file from server to C drive.
  • Then, open the company file in QuickBooks.
  • Followed by creating a Portable file and saving it to local C drive.
  • Now close company file.
  • And then Restore the portable file from the C: drive and then save it to the server.
Opening a portable company file - Image
  • Toward the end of the process, choose the company file and try to open it from the server.

Also See: How to Fix Gmail Couldn’t Sign you in From QuickBooks Desktop Problem?

Method 5: Manually fix the file path

You need to find the .ND file using the steps below. Let us have a look:

Step 1: Finding the Network (.ND) file

Finding the .ND files in QuickBooks - Screenshot
  • At first, open File explorer on the server computer.
  • Then look for QuickBooks folder.
  • Now, find the file with your Company file name with having .ND extension at the end. [This should look like MyCompanyFileName.qbw.nd]
  • In last step, right-click on .nd file and choose Delete. This won’t affect the accounting data for sure.

Step 2: Configuring QuickBooks Database Server Manager

After you are done with all this make sure to configure your database server manager and this would help you to get rid of this issue successfully.

  • Open Windows Start and type Database into the search bar.
  • Now choose QuickBooks database server manager.
QuickBooks Database Server Manager - GIF - Screenshot
  • After that, choose QuickBooks folder having the company file.
  • Once done, select Start Scan option.
QuickBooks database server manager - Start Scan - Screenshot
  • Click on Close after the scanning process is complete.
  • The final step is to give the Folder permission to share the company files.

In case Error 6177, 0 still persists in your copy of QuickBooks, you can perform the following resolution.

Method 6: Resetting multi-user hosting

  • Open QuickBooks on server computer.
  • After that select File menu and choose Utilities .
Navigate-Utilities-Option-Screensho
  • Now choose Stop Hosting Multi-User Access and hit Yes to confirm.
Stop-Hosting-Multi-User-Access-Screenshot-1
  • Go to File menu and select Close company. This will reset all the hosting settings.
  • In next step, open QuickBooks again without opening your company file.
  • Also, select File menu and Utilities tab.
  • Once done, select Host Multi-User Access then click on Yes to confirm.
Host multi-user access - Screenshot Image
  • Finally, choose File menu and close it by choosing Quit QuickBooks option.

Also Read: Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error

We are a call away!

Getting rid of QuickBooks error code 6177 isn’t a tough nut to crack, especially when you have the right set of steps and procedures in front of you. However, if you still find it difficult to fix or if you need our assistance at any point in time, then do not hesitate in contacting us right away. Call us at 1-800-761-1787, you will be assisted by our certified professionals. Feel free to discuss the issue with our QuickBooks enterprise technical support team directly.

Frequently Asked Questions (FAQs)

What is Error message 6177 in QuickBooks?

This error is a technical error that pops up while accessing the company files.

Where do I find my QuickBooks company file?

The company files can be located in: 

Drive(C):/Users/Public/Public Documents/Intuit/QuickBooks/Company Files.

How do I fix Error 6177 in QuickBooks?

To fix this error, checkout the following steps:
1: You need to update the File location.
2: Also by resetting multi-user hosting, you can easily rectify such errors.
3: Try to move the company files to a hard drive.

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