How to Fix QuickBooks Error OL-222 (QB Not Working Issue)?

Checkout these methods in order to rectify the QuickBooks Error OL-222 while web Importing from Suntrust:

Did you just witnessed a warning message that shows: QuickBooks was not able to complete your request? And does that error message was accompanied with an QuickBooks error code OL-222? Well, If you saw this error message, you need to get it fixed asap. Errors that are often associated with OL indicates issues related to the bank. If you use QuickBooks, then linking your bank account is crucial to handle all the transactions, in order to keep a check of the facts. And often when there is an issue with the linked bank in QuickBooks, error code OL-222 in QuickBooks shows up on the screen. You can further come across this issue when trying to import .QBO file from the financial institution website.

As this error is associated with your bank, it becomes essential to address it as soon as possible. And we will help you with that for sure. All you need is to scroll through this segment carefully.

What is QuickBooks Error Code OL-222 all about?

Well, before you simply jump on to the fixation steps to such an error, it is essential to understand what this error is all about. QuickBooks error code OL-222 occurs when you try to import the files. This error indicates that QuickBooks software didn’t get a valid response from the financial institution’s server. Furthermore, such an error can be experienced when trying to import more than two characters. In simple words, when you import QBO file, it has certain unsupportive characters incompliant with Open Financial Exchange and can create such sort of nuisance.

You might stumble upon the following warning messages:

QuickBooks could not complete your process

Or

QuickBooks is unable to verify the financial institution information for this download. Please try again later.

What can lead to QuickBooks OL-222 Error?

There isn’t a huge list behind the occurrence of such an error, but we have tried to jot down some of the most commonly identified triggers that can lead you to this annoying error. Let us evaluate:

• If the bank files being imported are corrupted.
• Or if the internet connection breakdown in the middle of the download process.
• You can further come across similar issue if any third-party application is creating nuisance.
• Be prepared to experience this issue if the company file gets damaged.
• Or if the bank server isn’t providing valid response.
• Importing non-compliant characters can be an issue, as we mentioned earlier.
• Also, if the company file isn’t formatted correctly, then you can experience such an error.

You may read also: Steps to Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error

Quick Solutions to fix QuickBooks Error Code OL-222

Fixing the QuickBooks error message OL-222 is definitely possible, by simply implementing a bunch of solutions. Here we are with the right solutions that you should try to implement. Let us find it out:

Solution 1: Format QBO file

• To start with, you need to choose Edit tab by right clicking the .qbo file
• And then, select any Text editor app to open the file.
• The next step is to Find and remove the invalid characters.
• Now, click on Save tab from the File tab.
• The last step is to, close the File and open it again in QuickBooks.

Solution 2: Importing your web connect files to QuickBooks

• Begin with opening QuickBooks, and then click Banking and from the menu choose Bank feeds.
• Once done with that, you need to choose Import web connect files.

• Go for .qbo file you downloaded from the bank’s website.
• In case you wish to import the transactions in an account already set up in QuickBooks.
• Select Use an existing QuickBooks account option.

• If you are going to save the transactions into a new account, then choose create a new QuickBooks account.
• Click on the Continue tab and choose OK tab.
• End the process by checking out the transactions clicking on the bank feeds center.

Check Also: How to Fix QuickBooks Payroll Error Code 15218?

Solution 3: Fix the error by downloading the new FIDIR.TXT file

• Under this process, you need to update QuickBooks to the latest release.
• Now, copy the entire text from the FIDIR txt page.

• After that, Create a new file.
• You now have to Paste the text there
• Save the file with the name FIDIR.txt
• And then, Delete the original file.
• Choose the Option tab.
• And click on Go.
• Go for the library in the finder application.
• And then, click and download the Applicationsupport/com.intuit.QuickBooks 20XX to proceed further.
• Now, delete the File from the folder.
• After that from the finder application access QuickBooks.
• You now have to click on QuickBooks by pressing Control key.
• And then, the context menu will show up, where you need to click on show package contents.
• The next step is to double click the content folder in the new window.
• And furthermore, locate the file and Delete it.
• Copy the New file and paste it to the downloads folder.
• Once all these steps are performed, make sure to import the file into QuickBooks.

Solution 4: Change Bank Feeds

• Under this solution, you need to open your QuickBooks and hit a right click on Banking menu.
• After that, hit on Bank Feeds.
• Then click on Change Bank Feeds Mode.

• Lastly, select Classic Mode and then try to import the .QBO file.

See Also: How to Solve Common QuickBooks Bank Reconciliation Problems?

Solution 5: Create a Test File

• Open QuickBooks and move to File menu,
• Then, hit a click on New Company.
• Here you need to select Express Start and create a new company named “TestCompany”.

• Hit on the Start Working option.
• Now, try importing the .QBO file in this newly created “TestCompany” file.

Conclusion!

Getting rid of the QuickBooks error OL-222 isn’t a tough nut to crack. By simply performing the steps we have enumerated in this segment, you might surely be able to get rid of the issue permanently. Just in case you fail to do so, and need any sort of technical guidance, then in that scenario, do not hesitate in contacting our technical QuickBooks error support team at 1-800-761-1787, and they will answer all your queries in the best possible way.

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