QuickBooks unable to sync license? Well, this is a serious issue that you might come across when trying to sync the license data with QuickBooks. Also, this error widely encountered by users who upgraded from QuickBooks 2017 to QuickBooks 2020.This error shows up on the screen stating:

There was an issue in syncing your QuickBooks data with Intuit. Please try again later.

At times, this error might abruptly appear on the screen stating:

QuickBooks unable to sync license.

Well, don’t worry, it is definitely fixable and we will help you do that. This error basically indicates that the system is unable to connect to the license server. We have curated this segment with the intent to help you fix QuickBooks unable to sync license issues. To understand this error in a better way, let us scroll through this segment carefully.

Possible reasons causing QuickBooks unable to sync license issues

You can come across this issue due to the following reasons:

  • If your recent QuickBooks upgrade isn’t compatible with your current Windows configuration.
  • Furthermore, you can expect this issue if the company file gets damaged and ends up in an incomplete update.
  • Also, if the antivirus is causing some sort of issue.
  • Or in case there are mismatched files or corrupted program files.
  • You can also come across this issue due to network issues and connectivity errors.

Some common symptoms that come along with the Sync License Issue

It is important to address QuickBooks sync license issues promptly to avoid problems in financial reporting and potential legal and financial risks. Resolving sync license issues may require updating licenses, reinstalling software, or contacting technical support for assistance.

You may read also: How to Fix QuickBooks Error Code 6010, -100?

Quick Solutions to Fix QuickBooks Unable to Sync License Issue

You can try out the following methods to fix the QuickBooks unable-to-sync license issue. Let us have a look:

Solution 1: Rename the EntitlementDataStore.Ecml file

  • You need to open the Run command first.
  • And then, press Windows + R tab.
  • And furthermore, copy and paste the path C:\ProgramData\Intuit\Entitlement Client.
Delete the ‘EntitlementDataStore.ecml’-file - Screenshot
  • The user then needs to hit the Enter tab.
  • Now, find the folder V8.
  • Also, right-click the folder and choose Rename tab.
  • The next step is to add .OLD at the end of the file name and also click on the Enter tab and you are all set.

Solution 2: Use QuickBooks database server manager

  • Here you simply have to download and install QuickBooks database server manager.
  • The next step is to open the QBDSM and then go for the Start tab and type Services.
  • Search for QuickBooksDBXX. (XX stands for the version).
Start QuickBooksDBXX service - Image
  • You need to launch the QuickBooksDBXX services.
  • Followed by heading to the General tab.
  • And then, check for the status of the service.
  • Now, choose the Stop option on the service in case it is operating right now.
  • You are then required to choose a Local system account by going to logon.
  • The user will then have to move to Recovery after opting for the Local system account.
  • Choose the option to reboot the service after the First, second, and subsequent failures.
QuickBooksQBXX Recovery Tab option - Screenshot.
  • You now have to screenshot the QuickBooksQBXX recovery tab option.
  • And then, choose the General tab and also press the Start tab.
  • The database manager will reboot as a result.

Read Also: How to Fix QuickBooks Error Code 6123, 0?

Solution 3: Check for Network issues using the File Doctor Tool

  • Under this solution, you need to download and install QuickBooks Tool Hub.
  • After installing the tool hub program, launch it on your system.
  • Now, you need to go to Company File issues.
QuickBooks file doctor in tool hub - Screenshot Image
  • And select Run QuickBooks File Doctor option.
  • Now wait for the file doctor to scan the damaged file or any network-related issues.
  • Once the issue detected, let the tool to fix the issue automatically.

Solution 4: Verify the product and license keys

Using incorrect keys mistakenly can surely end up in such an error. In such a scenario, you simply have to ensure that you are using the right keys.

  • Start by heading to the open QuickBooks software.
  • Once done with that, press F2 keys.
Product Information - Screenshot Image
  • And after you get the Product information window, check the Product and License key.
  • You are also required to check the Name of the product.
  • And now use the right key to Fix the issue.

Check Also: How To Troubleshoot QuickBooks Update Error 15101?

Solution 5: Checking Internet Connection

  • You need to first head to the Help menu in QuickBooks.
  • And then, click on the Internet connection setup.
  • The next step is to select the Use my computer’s internet connection settings.
Use my computer's Internet connection settings - Image
  • After that, click on the Next tab.
  • And also, choose Advanced connection settings.
  • You will see the Internet options on the screen.
  • Now, choose the most suitable option.

Solution 6: Configure the Firewall

  • To start the process, you need to press the Start button and type Firewall.
  • After that visit to the Advanced Settings.
  • Here you need to click on Port and then right-click on Inbound rules.
Create a new rule in firewall settings - Screenshot Image
  • Now move to TCP option and then put the following ports on ot:
    • For QuickBooks 2019 users: 8019, XXXXX (XXXXX is the port in QuickBooks Database Server Manager).
    • For QuickBooks 2018 users: 8019, 56728, 55378- 55382.
    • For QuickBooks 2017 users: 8019, 56727, 55373- 55377.
    • For QuickBooks 2019 users: 8019, XXXXX (XXXXX is the port in QuickBooks Database Server Manager).
    • For QuickBooks 2018 users: 8019, 56728, 55378- 55382.
    • For QuickBooks 2017 users: 8019, 56727, 55373- 55377.
    • For QuickBooks 2019 users: 8019, XXXXX (XXXXX is the port in QuickBooks Database Server Manager).
    • For QuickBooks 2018 users: 8019, 56728, 55378- 55382.
    • For QuickBooks 2017 users: 8019, 56727, 55373- 55377.
Configuring QuickBooks firewall and security exceptions - Screenshot Image
  • Once done with that, click on Next.
  • Provide a name to the rule and click on Finish.
  • Lastly you need to repeat the steps for Outbound rules.

Also See: How to Fix QuickBooks Printing Problems?

Solution 7: Configure Internet Explorer Preferences

  • You need to first Reset Internet explorer preferences.
  • Furthermore, launch the internet explorer.
  • The next step is to head to the Tools menu.
  • And then, select the Internet options.
  • You now have to head to the Advanced tab.
  • The user will then have to choose Restore advanced settings.
Restore advanced settings - Screenshot Image
  • And furthermore, reset Internet Explorer settings and click on the Reset option.
  • You now have to reset the Internet Explorer settings window.
  • After that, click on the Reset tab.
  • And also, click on the Done and close tabs respectively.
  • You are then required to head to the Security tab.
  • And also click on the Internet icon.
  • Moving ahead, you need to click on the button Custom level.
Custom level - Screenshot Image
  • Followed by selecting the Medium-high default option.
  • And then, click on the OK tab to save the changes.
  • The last step here is to click on the Apply tab and also click on the OK tab.

For Expert Assistance, Dial 1-800-761-1787!

Most probably, you will be able to get rid of this QuickBooks Unable to Sync License issue, after performing the steps we have elaborated in this segment. However, if you failed to do so, then contacting our experts at 1-800-761-1787 is something we suggest. You can take assistance from our QuickBooks error support team and get answers to all your queries immediately.

Frequently Asked Questions:

Why is QuickBooks Sync manager not working?

There could be several reasons why QuickBooks Sync Manager is not working, including: Outdated version, Connectivity issues, Firewall blocking Sync Manager, etc.

Why is QuickBooks not connecting to my company file?

There could be several reasons why QuickBooks is not connecting to your company file, including: Incorrect file location, Damaged or corrupt company file, File is already open etc.

When do I get an error when syncing license data?

If you are getting an error when syncing license data in QuickBooks, it could be due to several reasons:
1. Firewall or antivirus blocking QuickBooks
2. QuickBooks version is outdated
3. Damaged or corrupt license data file
4. User account issues

 

Other topics to read:

How to Install Multiple QuickBooks Desktop Versions on One Computer?

What’s New In QuickBooks Desktop Mac Plus 2022?

How to Zero Out Payroll Liabilities in QuickBooks?

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